If you are having problems with FormBuilder or have found bugs, we would like to hear about them. Please make sure you have looked through the Documentation first as well as the Frequently Asked Questions and proceed if you still haven’t had your question answered.
We’re starting a pilot program testing out whether or not Get Satisfaction will be suitable for managing support requests regarding FormBuilder. If you have questions for us regarding the FormBuilder or SendFeed plugins, feel free to connect with us on the Get Satisfaction site.
When contacting us, we will need to provide us with the following information if possible:
- Your website hosting provider
- WordPress version
- FormBuilder version
- PHP version
- MySQL version
- The error message you received
- The steps you took leading up to the problem