Responding to High Needs People

We may be having a great discussion in a hosted chat, and in pops a "high needs" person who makes numerous attempts to redirect the conversation. As hosts in chat we must realize that we cannot possibly meet the personal needs of all participants. When a "high needs" person disrupts a session we suggest you do the following:

  • Pray first and ask the Holy Spirit to give you wisdom, compassion and guidance for this person.
  • Remind this person that the session is a hosted chat on a specific topic and encourage them to join the discussion or wait for open chat to discuss his/her needs.
  • Direct a question on the chat topic to that particular person, giving another opportunity to stay on topic and join the discussion.
  • Recommend that the person contact a mentor on the site, give him/her the mentor link: Christian Women Today – Ask Us Women Today Magazine – Ask Us The Life Interactive – Ask Us
  • Chat with the person in private chat about the necessity of staying on topic and the value of signing up with a mentor for one-on-one encouragement and prayer.
  • If the person continually disrupts hosted chats sessions, please send a chat feedback to notify the Interactive Director, Doris Beck.  Doris may send an e-mail to the participant underscoring the need to abide by chat room policies.   Click here