Writing Effective Chat Questions

Formulating a good question is a key element of an effective online study or chat session. Learn how to write interactive questions for any chat topic.

When to Ask a Participant to Leave Chat

Guidelines for knowing when and how to ask a participant to leave chat.

Responding to High Needs People

How do you deal with people who need more attention than you can give? Find out now!

Dealing with Suicidal Chatters

Learn how to respond to suicidal chatters.