Greeting Mentors!

I’ve heard from a number of you about the number of emails in your inbox. Some mentors are receiving an influx and others are not receiving any. There is an issue with capacity that will be resolved within the next couple of weeks. In the meantime, for those receiving too many please reassign the messages that you cannot respond to.

After you have responded to an email in TMC it will NOT disappear like it did in ARC. TMC acts more like gmail or your own personal email inbox. You will have to close the email yourself in order for it to disappear from your inbox. To close, open up the email and clicked the close button on the top right corner. All closed emails are stored in your archive list. If the mentoree does send a reply back to you, it will show up in your inbox along with that thread of prior conversation.

Unless you are in the Youth/Teen Community and have gone through a criminal record check please do not respond to any dmlive emails. Instead reassign them to your community leader by clicking on the reassign button, who will then be able to send them to the Youth Community.

Thank you for your prayers and continued patience!

Blessings!

Terri

Greetings!

The Mentor Center Update

The first group of tech, programmers and admins are going to be moving over to TMC in a couple of days. We are still being cautious, making sure there are no major bugs before you arrive. Things are looking good!

Thank you so much for your continued prayers.

Tip

Another way to spell check is to copy and paste your response in an email program (like Microsoft Office or Express) and use it’s spell check features. Then you can copy and paste the text back on top of the original message line in ARC. You can delete the email message you created, or send it to yourself for your own copy.

Please note that saving, filing and organizing your mail are going to be much nicer and easy in The Mentor Center.

God Bless,

Terri

The Mentor Center

Our desire is that each and every one of you will have a positive experience with The Mentor Center software. And we want to assure you that our tech team and programmers are working hard to ensure that this happens.

We continue to covet your prayers as we get closer to the launch time of this new software.

Mentor Tip

• Check e-mail regularly: Mentors are required to check their e-mail each day, except for weekends. Even if you do not receive a mentoree for a given time period, you should continue to check your emails.
• Responding in love: To respond back without sounding condemning or judgmental of situations, you can suggest that they are looking for love in the wrong places and point them to Jesus to meet their needs.
• Prayer: Prayer plays a vital role in mentoring. Pray before you write, pray while you write, and we encourage you to pray for the person in the body of the e-mail as part of your response.
• Setting Boundaries: We must be careful to set boundaries to those who are very needy and protect them from becoming too dependent on us. One suggestion to set limits is to e-mail for a few weeks, then end it by sending them to other resources that are available on http://www.counselcareconnection.org or as listed in our resource section http://truthmedia.com/resources If the person becomes dependent on you we suggest that you be direct with them. State that he or she needs to take responsibility for his actions and that the mentoring process needs to be completed. Forward several resources to those people who are becoming dependent.

Have an awesome week!

Terri