Greetings!

Attention to the teen/youth and all other mentors. If you notice any emails in your inbox with support@thehopeline.com anywhere on the form, please use ‘Other’ to reassign those to.

Attention to all other communities. If you receive emails that have dmlive on it please reassign these to ‘Other’. Only the teen/youth mentors should answer them who have already gone through a criminal record check. This is due to the legalities of dealing with underage people.

Also, we have been dealing with an influx of spam coming through as legitimate emails. If you do get spam in your inbox please reassign it to the category ‘Spam’ in your drop down box after clicking on reassign. If you’re not sure its spam but suspect it could be, do not send a reply but reassign as well to the category ‘Other’.

We will have some people pulling spam throughout the weekend, however please note that you could still find spam in your inbox until this is resolved.

We do apologize for this and want you to know that it’s top priority for our team to create a fix for this as soon as possible. Thank you for your patience and graciousness as we continue to work diligently to provide a safe and meaningful ministry place for you to work in.

Your prayers are greatly appreciated.

Blessings!

Terri

This entry was posted on Friday, August 1st, 2008 at 4:08 pm and is filed under Mentoring, Terri's Tuesday Tip. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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